SHOP POLICIES
SHIPPING
RETURNS & EXCHANGES
RETURN POLICY
If for any reason you are not satisfied with your purchase, you may return the item(s) within 14 days of receipt. To be eligible for a return, the item(s) must be in the same condition as when you received it, including all original packaging and tags attached.
Please note that any damage incurred during shipping or handling will be the responsibility of the customer. The cost of return shipment will be the responsibility of the customer.
EXCHANGE POLICY:
If you would like to exchange an item, please contact us within 14 days of receipt to request an exchange. We will do our best to accommodate your request, subject to availability. Please note that the customer will be responsible for any difference in price, as well as the cost of shipping for the exchange.
HOW TO REQUEST A RETURN OR EXCHANGE:
To request a return or exchange, please Email me at [email protected] or DM me on twitter/instagram @ OX_Miruku
REFUNDS:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method within 5-7 business days, minus the shipping charge.
CANCELLATION
Cancellations: accepted
Request a cancellation: before item has shipped